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Privacy Policy

Our website address is: https://go-learn.online.

Privacy Policy

1. Introduction

Hello! 

Welcome to Golearn!

We have created this Privacy Policy (“Policy”) to inform you of how we collect, use, store, share, and protect your personal information to deliver Golearn Services (“we”, “us”).  If you use Golearn Services (a “User”) this policy applies to you and you are bound by it.  

2. Consent 

You accept this privacy policy when you give consent upon access to our social media platforms, use our services, content, features, technologies, or functions offered on our website, or digital platforms, or visit any of our offices for official or non-official purposes (collectively the “Golearn Services”).

3.0. Your Rights

The Nigeria Data Protection Act (NDPA) 2023 and Nigeria Data Protection Regulation (NDPR) 2019 afford you specific privileges concerning the Personal Data we possess about you. Here is a summary of some of these rights, however, it is not an exhaustive list of your rights concerning your Personal Data:

3.1. You have the right to consent to this Policy and can withdraw your consent at any time. However, the withdrawal of consent does not impact the lawfulness of data processed before withdrawal.

3.2. You have the right to request a copy of the Personal Data we have on record, along with information about its use, sharing, and retention period, provided you can verify your identity. For extra or excessive requests, we may charge a reasonable fee for additional copies.

3.3. You have the freedom to transfer your data to another party.

3.4. You have the right to request corrections to your Personal Data if inaccuracies are present, by notifying us of any necessary updates.

3.5. In certain situations, you may request the deletion of your personal information held by us.

3.6. You can raise concerns about the handling of your personal information with the Nigerian Data Protection Bureau (NDPB).

3.7. You can request that we refrain from processing your Personal Data for marketing purposes, and we typically inform you in advance if we intend to use or disclose your data for such purposes.

The NDPC’s website contains valuable information about your rights regarding your personal data. If you wish to exercise these rights, you can contact us at dpogolearn@gmail.com

4.0. What Information We Collect, Process, and Share 

We gather certain Personal Information when you willingly provide it to us:

4.1. To create an account, you’ll need to give us your valid email address, a chosen Sign-In name, and a password. If you plan to use our mobile features, we’ll also ask for your mobile phone number.

4.2. For processing payments made through our services, we collect the necessary details to charge your credit card, including your full name, zip code, country of residence, and credit card number.

4.3. When you get in touch with us via email, text message, or by using our contact forms, we will collect the information included in your message or enter into those forms.

4.4. Course information: When you sign up for any of our training, we collect, process, and store your data for reports, follow-up, and analytics purposes. 

5.0. Technical Method Used To Collect And Secure Personal Information

            We collect your personal information through the following methods:

5.1.     Cookies: Like most interactive websites, our website uses cookies to enable the tracking of your activity for the duration of a session. Our website uses only encrypted session cookies which are erased either after a predefined timeout period or once the user logs out of the platform and closes the browser. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.

5.2.   Social Media and Online Platforms: If you choose to connect or link your social media channels or other platforms with our services through your device or provided by you. We may collect information by your privacy settings on those platforms. 

6. Data Transfer

We may transfer your personal data to locations outside Nigeria. Your data may be transferred to servers, systems, or cloud-based services provided by third-party service providers that assist us in delivering our educational services. These service providers are bound by contracts and agreements to maintain the security and confidentiality of your personal data. 

7.0. Third-Party Disclosure

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your personal data with third parties in the following situations:

7.1. Service Providers: We may disclose your information to trusted service providers who assist us in delivering educational content, processing payments, or providing technical support. These service providers are contractually bound to handle your data securely and by data protection regulations.

7.2. Legal Obligations: We may share your data with legal authorities, regulatory bodies, or law enforcement agencies when required to comply with legal obligations, respond to legal processes, or protect our rights, privacy, safety, or property, or that of our users and the public.

7.3. Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to a third party as part of the transaction. You will be notified of any such change in ownership or control of your data.

7.4. With Your Consent: We will seek your explicit consent before sharing your data with any third party for purposes other than those mentioned in this privacy policy.

7.5. Marketing or advertising: We may use your personal data gathered during your interaction with our platforms, attended events, and related services for sales and advertising purposes. We do not bear the responsibility for any breach of such third parties. However, we are bound to ensure that your data will be handled with the utmost care and in compliance with applicable data protection laws.

8.0. How we use your information.

We might utilize your information, including Personal Data, in the following ways:

8.1. To offer, maintain, and enhance our Services;

8.2. To provide the products and services you request, process transactions, and send relevant information, including confirmations;

8.3. To verify your identity and prevent fraud;

8.4. To send you technical notifications, updates, security alerts, support, and administrative messages;

8.5. To address your comments, questions, and requests and offer customer service;

8.6. To communicate with you about products, services, offers, promotions, rewards, and events from Golearn and others, and provide news and information that we believe would interest you;

8.7. To monitor and analyze usage trends and activities related to our Services;

8.8. To personalize and enhance the Services, delivering ads, content, or features that match user profiles or interests;

8.9. To process and deliver contest or promotion entries and rewards;

8.10. To link or combine information from various sources to better understand your needs and               provide improved service;

8.11. To fulfill any other purpose for which the information was collected;

9. Lawful Basis for Processing Personal Data

We only use your information when there is a good reason. We consider the lawful basis for processing your personal data as stated in the Nigeria Data Protection Act (NDPA) 2023 and Nigeria Data Protection Regulation (NDPR) 2019: These include:

9.1. You have given consent to the processing of your Personal Data for one or more specific purposes;

9.2. To fulfill a contract with you or undertake necessary measures before entering into a contractual agreement at your request;

9.3. To comply with our legal and regulatory obligations;

9.4. To protect your vital interest or the vital interests of another natural person;

9.5. To protect your interests, the interests of other Data Subjects, or for the performance of a task carried out in the public interest or exercise of official public mandate vested in us. 

10.   Data Retention Period

We keep your Data in a recognizable form only for the duration necessary for our business operations and to meet our legal or regulatory responsibilities. In compliance with applicable laws that may, at times, mandate the retention of your Personal Data for a specified period, we will store your Personal Data as long as it is required to fulfill the reasons for which it was collected. This includes meeting legal, accounting, or reporting obligations. Personal Data that is no longer in active use or has exceeded the legally required storage period will be securely disposed of by industry-standard procedures for such operations

11. How we secure your information 

Golearn is committed to safeguarding your Personal Data through reasonable measures against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We ensure controls and safeguards at both technical and operational levels. We have enacted policies, including a privacy protection policy, designed to maintain the confidentiality and security of your Personal Data we collect. Access to your Personal Data is restricted to employees with a need-to-know basis, and we enforce security practices to prevent unauthorized disclosure, aligned with our policies.

If you set a password for website or mobile application access, it is crucial to keep it confidential. We strongly advise against sharing your password with anyone. Additionally, our security facilities comply with provisions through measures such as firewalls, limited access to specified authorized individuals, encryption, and ongoing capacity building for relevant personnel. This ensures digital and physical security, minimizing the risk of data privacy breaches.

While we employ appropriate security measures upon receiving your Personal Data, please be aware that data transmission over the Internet (including email) is not entirely secure. Although we strive to protect your Personal Data, absolute security during transmission cannot be guaranteed. In the event of a breach, we will notify you and any applicable regulator, as required.

12.    Data Breach Notification and Remedy

If this policy is violated, our Data Protection Officer will address the violation within 7 days. If the violation involves the unauthorized disclosure of your Personal Data, such information will be promptly retracted, and you will receive confirmation of the retraction within 48 hours of the resolution.

13. Governing Law

This Policy is created by the Nigeria Data Protection Act (NDPA) 2023, Nigeria Data Protection Regulation, 2019, and other applicable Nigerian laws and regulations. If any part of this Policy conflicts with a law or regulation, that specific part will be subject to the prevailing law or regulation.

14. Policy review and modification

We may periodically update this Policy at our discretion. When we make changes to the Policy, we will inform you by revising the date at the top of this Policy. In some cases, we may also provide additional notice, such as adding a statement to our website or app homepages or sending you an email notification. The revised version will be effective 7 days after publication.

We encourage you to review the Policy every time you engage with us to stay informed about how we handle your information and ways to protect your privacy. 

15. Data Privacy Officer

The directors of the company are ultimately responsible for your data and have nominated a named Data Protection Officer for Golearn (“DPO”). The DPO is responsible for assisting the organization in monitoring and maintaining compliance with data protection legislation. 

Please email your data protection and privacy queries or concerns to dpogolearn@gmail.com

16. Office Contact Address

If you have any questions or require further assistance, you may also reach out to us through our principal office contact address for all official communications and inquiries as follows:

 231, Herbert Macaulay Way Alagomeji,

Yaba, Lagos, Nigeria 

Phone: 08068881100

TERMS OF SERVICE

ACCEPTANCE OF TERMS

By accessing and using this website, you acknowledge and agree to comply with all the terms, conditions, and notices set forth herein. We reserve the right to modify these Terms of Use at any time by posting revisions on this website. Continued use of the website signifies acceptance of any such revisions. Please carefully review these terms, and if you do not agree, kindly exit the website promptly.

PERMITTED USAGE

You are granted permission to download, print, or view materials from this website for personal, non-commercial use only. Any commercial utilization of these materials is expressly prohibited without prior authorization. Distribution, transmission, or public display of materials from this website requires explicit permission, granted through a separate agreement between you and Golearn upon becoming a Golearn customer.

PRIVACY

Familiarize yourself with our privacy policy to comprehend our practices concerning your privacy.

COPYRIGHT

All content on this website is the exclusive property of Golearn or its content suppliers, safeguarded by copyright laws. Except for expressly authorized actions, you agree not to sell, license, rent, distribute, publish, transmit, publicly display, or create derivative works from the materials on this website.

BREACH OF TERMS

In the event of a suspected violation of these Terms of Use, infringement upon another entity’s rights, or any legal transgressions, we reserve the right to terminate your access to the website.

USER REPRESENTATION

By utilizing this website, you affirm that you are at least 18 years old.

ACCOUNT RESPONSIBILITY

If you create an account on our website, you are accountable for maintaining the confidentiality of your password and account information. By logging in, you confirm that you are the account holder who registered for our services and undertake to promptly notify us of any unauthorized use or security breaches.

REPORTING UNAUTHORIZED ACCESS

Should you suspect unauthorized access to your account, please notify us promptly.

DISCLAIMER AND LIMITATION OF LIABILITY

THIS SITE AND ITS INFORMATION, CONTENT, MATERIALS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES ABOUT THE OPERATION OF THIS SITE. YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, AND WE SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM SUCH USE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, UNLESS SPECIFIED OTHERWISE IN WRITING. CERTAIN STATE LAWS MAY NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, AND IN SUCH CASES, THE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY.

APPLICABLE LAW

By visiting Golearn.com, you agree that the laws of Nigeria, without regard to conflict of laws principles, will govern these Conditions of Use and any disputes between you and Golearn.

Page last modified 16 November, 2023

Contact us

Phone: 08068881100

231, Herbert Macaulay Way Alagomeji,

Yaba, Lagos, Nigeria 

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